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Private health insurance

Faster answers when your health can't wait

See a specialist in days, not months. Choose the cover that fits your life, and get 24/7 access to a GP by phone or video from day one.

24/7Digital GP appointments
4.7 / 5Member satisfaction
9 in 10Claims settled in 5 days

How cover works

From symptom to treatment

Start a claim
STEP 1

See a GP

Book our 24/7 digital GP or see your NHS GP and get a referral.

STEP 2

Tell us

Start a claim online or call us. We confirm what's covered, often the same day.

STEP 3

Choose a specialist

Pick from our recommended consultants and hospitals near you.

STEP 4

We settle the bill

We pay the hospital directly. You only pay any excess you chose.

Included with every policy

  • Unlimited 24/7 digital GP appointments
  • Mental health support line, no referral needed
  • Full cancer cover, including advanced drugs
  • Physio by video or in person
  • Nurse advice line for any health question

Talk to us

Prefer to speak to someone?

Our UK-based advisers can explain your options, from moratorium underwriting to full medical history, and help you build cover around your budget.

0808 157 0192

Mon–Fri 8am–8pm, Sat 9am–5pm. Calls may be recorded.

Questions

Common questions

Do you cover pre-existing conditions?

Most policies exclude conditions you've had symptoms of, or treatment for, in the five years before joining. With moratorium underwriting, a condition can become eligible after two clear years on cover.

What is an excess?

It's the amount you pay towards a claim before we pay the rest. A higher excess lowers your monthly premium. You pay it once per person per policy year.

Can I add my family?

Yes. You can add a partner and children to one policy. Children under 18 can often be added at a reduced rate.

Can I cancel?

You have 14 days after joining to cancel for a full refund, as long as you haven't made a claim.

See all help topics